Need 'made to order' earrings for a specific date? Put the date in your order notes and I'll do my best!


Got a question? Hopefully the answer will be here! (And if it's not, don't worry, just pop me a message and I'll do what I can)

Q: Can I have some information about shipping?

Sure! Head to my page on Shipping Info for lots of details. Or, feel free to pop me a an email at and I'll get back to you as soon as I can. 


Q: What are your products made from?

The majority of my products are made from high quality polymer clay - a lightweight plastic material. Each polymer clay component is handmade, and so it can take a lot of time to get your items looking perfect. 

Some items will also have coatings of UV resin, some are made from air-dry clay, and others are just paper! 

The metals I currently use are 316L and 304 stainless steel which is a high quality, piercing grade metal. I do have a handful of older products still listed which are silver/gold plated brass. Each product will have the details in the description so make sure to double check.


Q: How do you fix studs to your earrings?

At the moment, all of my stud posts are fastened to the clay component using UV resin. This is super strong so they should stay put!

However, a low percentage of people may have sensitivities to UV resin. If you are one of these few, please consider buying a pair with hooks/hoops/ball drop studs as they'll be safer for your ears. 


Q: How do I look after my accessories?

Please remember that although I have taken the utmost care to ensure that your accessories are as strong as possible, they are only clay! Avoid placing too much pressure on them where you can. Resist the urge to chuck them at the bottom of your bag or sleep with them in as this can (and sadly has!) caused breakages. 

For more tips and tricks, have a look at this blog post. 


Q: When will you next be updating your shop?

I try to keep my store updated as regularly as I can but with other commitments, restocks can seem a bit sporadic. It's best to keep up with what's going on via my Instagram, Facebook, or by signing up to my mailing list. 

The date of my next release will always be in my Instagram bio, so make sure to check there!


Q: When will my order ship?

Most orders will ship within 3 working days. Orders that include made to order items will ship in 1-3 weeks. See Shipping Info for more details about postage times!


Q: I'm not happy with my order. Do you accept returns/exchanges?

Due to hygiene reasons, I do not currently accept returns or exchanges. However, if there is an issue with your order that's due to me, let me know and I'm happy to help however I can. You can contact me through the contact us page here or send an email to


Q: My question isn't in this list. What should I do?

Head to the Contact page, or email me at and I'll try my best to help!